Health Care & Benefits Division

Blood pressure Check

Welcome to the Health Care & Benefits Division

The Health Care & Benefits Division (HCBD) is a division within the Department of Administration. HCBD manages the State of Montana Benefit Plan (State Plan) which provides benefits for State of Montana employees, retirees, legislators, and survivors.


HCBD Main Contact Information

hcbd-main-contact
Phone Fax Email Physical Address Mailing Address
  • (406) 444-7462
  • (800) 287-8266
  • TTY (406) 444-1421
(406) 444-0080 BenefitsQuestions@mt.gov  

Mitchell Building
125 N. Roberts St.
Helena, MT 59620

PO Box 200130
Helena, MT 59620

Resources

The Employee Assistance Program (EAP) helps you privately solve problems that may interfere with your work, family, and life in general. EAP services are free to you, your dependents, and all household members. EAP services are confidential and provided by experts. Support is available 24/7.

Employee Assistance Program Page

If you were eligible for State Plan benefits during the 2025 calendar year, you may request a paper copy of your IRS Form 1095-C.

Active employees and retirees may login to the benefits enrollment system to download a digital copy of their IRS Form 1095-C. Terminated employees and retirees must request a paper copy.

To request a paper copy:

  • Email: BenefitsQuestions@mt.gov

  • Call: (800) 287-8266, TTY (406) 444-1421

  • Mail: HCBD, PO Box 200130, Helena, MT 59620-0130

Please include your full name, mailing address, and the year requested. If you have questions, contact HCBD.

EOI is also known as "evidence of good health." It is the process that determines if a person is healthy enough to be considered eligible for the amount of insurance coverage they are requesting. Depending upon when you enroll for coverage, or the amount of coverage you are requesting, you may be required to complete EOI prior to coverage becoming effective.

Evidence of Insurability

State Plan Vendor Data Breach FAQs


Conduent Data Breach (BlueCross BlueShield of Montana)

BCBSMT is the State Plan's Medical Plan third party administrator and currently processes medical claims for the State Plan. If you or your dependents were impacted, you will receive a letter in the mail from Conduent.


Healthcare Interactive Data Breach (Allegiance)

Allegiance was the State Plan's Medical Benefit third party administrator from 2016 - 2022. Allegiance used to process medical claims for the State Plan. If you or your dependents were impacted, you will receive a letter in the mail from HCIactive.

Vendor Information

State Plan Vendor Contact Information
Name Contact Information

Health Care and Benefits Division Logo

Health Care & Benefits Division Eligibility & General Questions

Phone: (800) 287-8266

TTY (406) 444-1421

Fax: (406) 444-0080

Email: BenefitsQuestions@mt.gov

Physical Address: 125 N. Roberts St. Room 275, Helena, MT

Mailing Address: P.O. Box 200130, Helena, MT 59620-0130

BlueCross BlueShield of Montana Logo

BlueCross BlueShield of Montana Medical Benefits, Claims, In Network Providers, etc.

Phone: (888) 901-4989

TTY 711

Website: bcbsmt.com

Mobile App: BCBSMT

For more information visit our medical information page

Life and Accident Insurance, Long-Term Disability

Phone: (866) 739-4090

TTY 711

Website: bcbsmt.com/ancillary

For Claims Related Questions, Contact HCBD

For more information visit our life and accident insurance information page

Delta Dental Logo

Delta Dental Dental Benefits, Claims, In Network Providers, etc.

Phone: (866) 496-2370

Website:deltadentalins.com/stateofmontana

Mobile App: Delta Dental

For more information visit our dental information page

Navitus logo

Navitus Prescription Drug Coverage and Customer Service

Phone: (866) 333-2757

Website: navitus.com

Mobile App: Navitus Health Solutions (Unavailable for Medicare Retirees)

Specialty Medication: Lumicera Health Services (855) 847-3553

Navitus Medicare Rx

Medicare Retiree Prescription Drug Coverage and Customer Service

Phone (866) 270-3877

Website: medicarerx.navitus.com

Specialty Medication: Lumicera Health Services (855) 847-3553

For more information visit our prescription information page

Lumicera Logo Lumicera Preferred Specialty Pharmacy

Phone: (855) 847-3553
TTY user: 711
Email: contact@lumicera.com
Website: lumicera.com

Big Sky RX logo Big Sky RX Medicare Retiree Prescription Cost Assistance

Phone: (866) 369-1233
TTY user: 711
Email: bigskyrx@mt.gov 
Website: dphhs.mt.gov/SLTC/aging/BigSky

Montana Health Center Logo

Montana Health Centers In-Person and Virtual Health Care and Wellness

Phone: (855) 200-6822

Website: healthcenter.mt.gov

Appointments: mypremisehealth.com

Mobile App: MyPremiseHealth

Vision Service Plan Vision Care Logo

Vision Service Plan Vision Care Vision Benefits, Claims, In Network Providers, etc.

Phone: (800) 877-7195

TTY (800) 428-4833

Email: vspcustomercare@vsp.com

Website: montana.vspforme.com

Mobile App: VSP Vision Care

For more information visit our vision information page

Guidance Resources Logo

Employee Assistance Program Provided by GuidanceResources

Phone (844) 506-5374

TTY: 711

Website: guidanceresources.com

Mobile App: Guidance Now

Web ID: MontanaEAP

For more information visit the State of Montana Employee Assistance Program website

Public Consulting Group logo

Public Consulting Group Medicare Education and Enrollment Assistance

Phone (800) 805-8329

Email: disability@pcgus.com

For more information visit our alternative coverage information page

ASI Flex Logo

ASIFlex Medical and Dependent Flexible Spending Accounts

Phone: (800) 659-3035

Fax: (877) 879-9038

Website: asiflex.com

Email: asi@asiflex.com

Mobile App: ASIFlex Self Service

For more information visit our flexible spending accounts page

My Health Navigator

My Health Navigator Medication Therapy Management, Asthma, and Diabetes Programs

Phone: (406) 780-8018

Website: myhealthnavigator.net

Email: info@myhealthnavigator.net

For more information visit our prescription information page